Terms and Conditions

Terms and Conditions



  • Booking & deposit

    After your booking you will receive a reservation confirmation with details of the payment terms.

  • Corona - additional conditions:

    1) Key handover: If desired, the key handover can be handled contactlessly via a key safe. In this case, the bill for the stay would have to be transferred to us in advance, so that there is generally no personal contact. However, we ask for your understanding that, despite everything, other people may meet in the stairwell.

  • cancellation

    Up to 3 months the paid deposit of 25%

  • booking option

    Bookings are always subject to availability.

  • Smoke

    All apartments are exclusively non-smoking areas, there is the opportunity to smoke on the balcony.

  • pets

    Pets are not allowed.

  • Force majeure by the environment

    If the holiday apartment cannot be occupied due to unforeseeable environmental influences such as fire or water, the tenant will be refunded 100% of the money already paid. In this special case, the landlord is not obliged to find a replacement apartment.

  • Liability

    The guest is liable for all damage caused by him. The landlord assumes no liability for objects, money and vehicles brought along.

  • apartment key

    The apartment key must not be passed on to outsiders and must be returned upon departure. If you lose the apartment key, we charge € 180!

  • complaints

    Complaints must be reported immediately so that improvements can be made.

  • place of jurisdiction

    Place of jurisdiction: Vöcklabruck

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